Who We Serve
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Families who have lived or worked in Collin County.
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Must have a working vehicle.
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Families who have lost, or are at risk of losing, their current housing, including families living in hotels or with family or friends.
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Single-parent, dual-parent, and multi-generational families are accepted.
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Must be 18 years or older and have at least one dependent child under the age of 18.
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Have a stable history of either work or housing.
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Capable of regaining self-sufficiency.
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Must be drug and alcohol-free with no serious criminal record.
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Families commit to: seeking full-time employment and housing on a daily basis; meeting regularly with a case manager and completing a case management plan; saving at least 70% of earned income; and remaining drug and alcohol-free while in the program.
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Individuals experiencing domestic violence or intimate partner violence must be free from the situation for at least six months.
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No religious affiliation is necessary.
We're here to HELP
About Our Program
Families enter the program with an initial 30-day stay in mind. Families use the Day Center, which offers laundry and shower facilities, as their home base and permanent address while in the program address. Families stay overnight at our static site where volunteers provide meals on Monday, Wednesday, & Friday.​ With all basic needs provided free of charge, families concentrate on meeting the goals in their case management plan, including seeking full-time employment, saving money, and securing permanent housing.
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Step 1 complete the online application.
Families start by submitting the online application with basic information.
Step 3 Second interview if criteria are met.
If the family meets the initial requirements, their application moves forward for a second, more detailed interview.
Step 2 initial phone interview.
A team member will call to conduct an initial screening and review basic eligibility.
Step 4 In-person intake and program welcome.
If approved after the second interview, the family will complete an in-person intake appointment and be welcomed into the program, provided all criteria are met.
What Family Promise of Collin County
guests are saying
